Privacy Policy

Application

This Privacy Policy governs use of perfogro.com (the “Website”) and describes how and why Perfogro Ltd (“we”, “us”, “our”) process your personal data, what personal data we collect, how it is stored, how that data may be used, with whom we may share it, how we safeguard it and your choices about such uses and disclosures.

This Privacy Policy only applies to our Website and our practices. It does not cover any other websites you may visit through links on the Website. Those other websites have their own privacy policies that you should be aware of. Their policies will explain how they process your personal data.

We take your privacy seriously. Please read this Privacy Policy carefully. By continuing to use our Website, you agree to the terms of this Privacy Policy.

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Personal Data Controller

The controller of your personal data will be Perfogro Ltd, registration number 16553799, 60 Tottenham Court Road, Suite 6300a, Fitzrovia, London, United Kingdom, W1T 2EW.

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Personal Data We Process

Personal data we process includes:

• The data you provide us: This includes data you provide when you register for an account, sign in, fill out forms, respond to emails, interact with us on social media platforms, or report problems. You may provide us with your full name, email address, phone number, company name, job title, information about the requested services and other personal data that you share with us.‍
• The data we collect automatically: We collect some data automatically when you use the Website, such as cookies: our Website uses only essential cookies to remember your preferences and track your activity; and

The Website is not directed towards children under 18. By accessing the Website, you represent and warrant that you are at least 18 years of age or the authorized legal guardian of a minor using the Website. We will delete any unknowingly collected personal data from users under 18. If you become aware of such data collection, please contact us at info@perfogro.com.

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Use of cookies

Cookies are small text files that are placed on your computer or device by websites you visit. They are used to remember information about your browsing activity and preferences over time.

We only use essential cookies on our website. These cookies are necessary for the website to function properly and provide you with the best possible user experience. They include information regarding:

• number of visitors to our Website,
• regions of visitors to our Website, and
• number of views of our Website’s pages.

You may express your consent to the use of cookies by clicking “I agree” on the cookie banner displayed when you first visit our Website.

Although we only use essential cookies, you still have control over how cookies are used on your device. Most web browsers allow you to manage cookies through their settings. You can choose to block or delete cookies, but this may affect the functionality of our Website.

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How we store personal data

We take the security of your personal information very seriously. We store your data using a combination of technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. This includes:

• Secure storage: We store your data in secure environments that meet industry standards.
• Access controls: Only authorized personnel have access to your data.
• Data encryption: We may encrypt your data to further protect its confidentiality.

We keep your information accurate and up-to-date. You can let us know if anything needs correcting, or if anything is missing.

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How we use personal data

We use your personal data to:

• Deliver our services: This includes things like market entry help, performance marketing, and banking assistance. We also use it to keep the Website running smoothly.
• Improve the Website: We analyze how you use the Website to make it better and develop new features.
• Keep things safe and secure: We use your information to prevent fraud and keep the Website secure.
• Communicate with you: We may send you emails about our services and important updates.
• Provide customer support: We may use your information to respond to your questions and requests.
• Follow the law: We may use your information to comply with legal requirements.

We will always let you know if we need to use your information for a purpose other than the one for which the personal data was obtained and will only do so if the law allows it or you give us permission.

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With whom we share personal data

To operate and improve the Website and provide you with the best possible experience, we may disclose your personal data to the following categories of third parties:

• Service Providers: We engage certain third-party service providers to perform functions and provide services to us on our behalf. These service providers may have access to your personal data in the course of performing such services, but only to the extent necessary to perform their duties and in accordance with our instructions. We contractually obligate these service providers to maintain the confidentiality and security of your personal data.
• Law Enforcement and Regulatory Authorities: We may disclose your personal data to law enforcement agencies or regulatory authorities if required by law.
• Business Transfers: In the event of a corporate restructuring, your personal data may be transferred to the acquiring entity. We will provide you with reasonable notice of any such transfer.

We will not disclose your personal data to other third parties without your prior consent.

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International Data Transfers

To operate the Website and provide the services (as described in this Privacy Policy and the Terms of Use), we may transfer your data to countries with differing data protection laws. We utilize safeguards like Standard Contractual Clauses approved by the European Commission to ensure your data remains secure during these transfers.

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How we protect personal data

We take your privacy seriously and employ a robust security framework to protect your information. This includes:

• Encryption: We use encryption technologies like Secure Sockets Layer (SSL) to scramble your data when it is transmitted between your device and our servers.
• Access controls: We restrict access to your personal data to authorized personnel who have a legitimate business need to use it.

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Privacy rights

You have the power to control your data with us. Here is how:

• Access and Update: You can review, edit, or correct any of your personal data at any time.
• Delete: If you would like your data removed from our system, you can request deletion by sending an email to info@perfogro.com. However, there may be instances where we are legally obligated to retain some data for a certain period. In such cases, we will erase your information once those obligations are met.
• Object to or Restrict Use: You may object to further use or request that we limit how we use your data by sending a request to info@perfogro.com.
• Download Your Data: You may send an email to info@perfogro.com requesting data portability.

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Legal basis for processing

• European Economic Area (EEA) consumers

For users in the EEA, we only collect your information with your consent, to fulfill our services, or for legitimate interests that do not override your privacy rights.

• California consumers

California law, specifically the CCPA, grants you certain rights regarding your personal data:
Access: Request access to the specific pieces of personal data we have collected about you.
Delete: Request deletion of your personal data, with some exceptions.
Know: Find out more about the categories of personal data we collect, why we use it, and who we share it with.

You can exercise these rights by emailing us at info@perfogro.com. We also want to be clear that we do not sell your personal data as defined by the CCPA.

In addition to the CCPA, California's Shine the Light Law allows you to request a list of the categories of personal information we have disclosed to third parties (excluding those used for our internal services) in the past year, along with the names and addresses of those third parties. You can submit one request per year by emailing info@perfogro.com.

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Updates to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. We will notify you by email or through the Website if we make any significant changes. You may always review the latest version here. By continuing to use the Website after the updates go into effect, you agree to the revised policy.

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Contact us

If you have any questions or concerns about this Privacy Policy or our collection, use, or storage or your data, please do not hesitate to contact us at  info@perfogro.com or by mail at:

Perfogro Ltd, 60 Tottenham Court Road, Suite 6300a, Fitzrovia, London, United Kingdom, W1T 2EW.